GCMS Notes
GCMS notes are the records from IRCC's Global Case Management System, the database where officers log every step in your immigration file. They include officer notes and, after a decision, often the detailed reasons for a refusal.
Why they matter
A refusal letter is often short. GCMS notes can show exactly what the officer found missing or doubtful, which helps you decide whether to reapply, appeal, or seek judicial review. Some people also request them during long delays to see where a file stands.
You request them through an Access to Information and Privacy (ATIP) request to IRCC, usually online. Who can file directly depends on your status and location; people outside Canada often ask a representative or a person in Canada to file with written consent. Some information may be removed (redacted).
See our GCMS notes and refusals guide and procedural fairness letters.
Frequently asked questions
How long do GCMS notes take?
The law sets a 30-day response period, though extensions happen.
Can CBSA notes be requested too?
Yes. CBSA keeps separate records that you request from CBSA.
Should I get GCMS notes before reapplying?
It often helps, so you can fix the exact problem the officer found.
Official sources
General information, not legal advice. NorthAmericans.com is independent and not affiliated with any government.